Last updated: August 14, 2026
Privacy Policy
At Zodiwear (“Zodiwear”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and how you can contact us regarding your information.
By using our website or purchasing from Zodiwear, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Mobile/telephone number
- Email address
- Billing address
- Shipping address
- Payment and transaction information
- Account information
- Order history
- Information you provide when contacting customer support
- Reviews, feedback and other communications
We may also automatically collect certain technical information when you use our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website interactions
- Cookies and similar technologies
Our store is powered by Shopify, and Shopify and other service providers may process information necessary to operate the store and complete your orders.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Deliver your purchases
- Provide order updates and tracking information
- Handle returns, exchanges and refunds
- Respond to customer-service requests
- Maintain your account
- Improve our website, products and services
- Prevent fraud and unauthorized activity
- Send promotional communications where permitted
- Comply with applicable laws and legal requirements
Payments
Payments made through our website may be processed by third-party payment providers. Zodiwear generally does not store your complete card, UPI, banking or other sensitive payment credentials on its own systems.
Payment providers process payment information according to their own terms and privacy policies.
Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website traffic
- Improve the shopping experience
- Measure marketing and advertising performance
You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Sharing of Information
We may share necessary information with trusted service providers, including:
- Shopify and technology providers
- Payment processors
- Courier and logistics companies
- Website and analytics providers
- Marketing service providers
- Customer-support providers
We may also disclose information when required by law, legal process, government authority, or when reasonably necessary to protect our rights, customers, website or business.
We do not sell your personal information as a standalone product.
Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal and regulatory obligations
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.
To make a privacy-related request, contact us using the details below.
India's Digital Personal Data Protection framework and its 2025 Rules establish requirements around personal-data processing and are being implemented on a phased timeline, so Zodiwear should keep this policy updated as the applicable provisions come into force.
Third-Party Websites
Our website may contain links to third-party websites or services. Zodiwear is not responsible for the privacy practices of third-party websites.
We recommend reviewing their respective privacy policies before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request:
Zodiwear
Phone: 9924773650
Email: zodiwear01@gmail.com
Address: Shop No. G34, Raj Textile Market, Behind Capital Square, Saroli, Surat, Gujarat – 395012, India